Abc
Mark Duggan:
UX Content Strategist, Information Architect
20+ years of strategy and creation of content for web, marketing communications, and product/service development. Proven success in multichannel content design.
Team and project leadership
Search-optimized, user-driven copywriting for UI/UX
Visual, workflow, and responsive web design
Welcome, I’m Mark Duggan
I craft results-driven, high-fidelity UX content with a “user-first” mindset.
My work has delivered proven results for NPR stations, newsrooms, municipalities, digital marketing agencies, outdoor recreation equipment makers, and tech startups.
Proficiencies
Content Strategy
Shaping the editorial arc and merging it with a satisfying user experience. SWOT analyses, user research, personas, needs assessments, and usability testing.
Information Architecture
Keeping the web clean and responsive for humans. Stakeholder visioning, design translation, sitemaps, wireframing, and prototyping.
Copywriting/Copy Editing
Concise syntax in a consistent tone of voice. UI/UX copy for end-to-end web, marketing communications, social media, user guidance, and product launch materials.
Team and Project Leadership
Connecting all the dots. Project master, technical systems planner, content team manager, trainer, and stakeholder collaborator.
Portfolio
Where I’ve been
Content Producer
Information Architect
King County, Washington
Present
Content Director Managing Editor
KSUT Public Radio
2020-Present
Copywriter
Content Producer
MySalesButler
2018-2022
Marketing Copywriter
Content Producer
TedXGrandJunction
2020
News Director
Producer/Anchor
KDNK Public Radio
2018
Content Director
Operations Manager
KBUT Community Radio
2018
Program Director
Operations Manager
KSUT Public Radio
2014-2017
Content Strategist
Producer/Anchor
KSJD Community Radio
2014
What people say
Let’s work together.
It starts with saying hello.
©2023 All rights reserved.
Content and design by Mark Duggan