Mark Duggan:
UX Content Strategist, Information Architect

20+ years of strategy and creation of content for web, marketing communications, and product/service development. Proven success in multichannel content design.

Team and project leadership

Search-optimized, user-driven copywriting for UI/UX

Visual, workflow, and responsive web design

Mark Duggan, content strategist

Welcome, I’m Mark Duggan

I craft results-driven, high-fidelity UX content with a “user-first” mindset.

My work has delivered proven results for NPR stations, newsrooms, municipalities, digital marketing agencies, outdoor recreation equipment makers, and tech startups.


Content Strategy

Shaping the editorial arc and merging it with a satisfying user experience. SWOT analyses, user research, personas, needs assessments, and usability testing.

Information Architecture

Keeping the web clean and responsive for humans. Stakeholder visioning, design translation, sitemaps, wireframing, and prototyping.

Copywriting/Copy Editing

Concise syntax in a consistent tone of voice. UI/UX copy for end-to-end web, marketing communications, social media, user guidance, and product launch materials.

Team and Project Leadership

Connecting all the dots. Project master, technical systems planner, content team manager, trainer, and stakeholder collaborator.

Where I’ve been

Content Producer
Information Architect

King County, Washington

Content Director  Managing Editor

KSUT Public Radio

Content Producer


Marketing Copywriter
Content Producer


News Director

KDNK Public Radio

Content Director
Operations Manager

KBUT Community Radio

Program Director
Operations Manager

KSUT Public Radio

 Content Strategist

KSJD Community Radio

What people say

“A diligent, professional, talented writer and content producer that takes pride in his work and takes the time to do the research.”

Bryan Wachs – CEO, Co-Founder, MySalesButler

“His vast experience in the multi-media world is an asset to any organization.”

Tami Graham – Executive Director, KSUT Radio

“I’m grateful for Mark’s ability to understand and interpret the core concepts around our mission and translate them into engaging and compelling stories.”

Josh Hudnall – Producer/Co-Founder, TEDxGrandJunction

“A brilliant wordsmith and pleasure to work with. Mark reaches your target market with the verbiage they can connect with, while keeping your unique voice in the mix.”

Deirdre Dalton Webb – Owner, BizSavvy, Dalton Vineyard

Let’s work together.

It starts with saying hello.

4 + 7 =

©2023 All rights reserved.
Content and design by Mark Duggan