UX Content Strategist, Information Architect
20+ years of strategy and creation of content for web, marketing communications, and product/service development. Proven success in multichannel content design.
Team and project leadership
Search-optimized, user-driven copywriting for UI/UX
Visual, workflow, and responsive web design
Welcome, I’m Mark Duggan
I craft results-driven, high-fidelity UX content with a “user-first” mindset.
My work has delivered proven results for NPR stations, newsrooms, municipalities, digital marketing agencies, outdoor recreation equipment makers, and tech startups.
Shaping the editorial arc and merging it with a satisfying user experience. SWOT analyses, user research, personas, needs assessments, and usability testing.
Keeping the web clean and responsive for humans. Stakeholder visioning, design translation, sitemaps, wireframing, and prototyping.
Concise syntax in a consistent tone of voice. UI/UX copy for end-to-end web, marketing communications, social media, user guidance, and product launch materials.
Team and Project Leadership
Connecting all the dots. Project master, technical systems planner, content team manager, trainer, and stakeholder collaborator.
Where I’ve been
King County, Washington
Content Director Managing Editor
KSUT Public Radio
KDNK Public Radio
KBUT Community Radio
KSUT Public Radio
KSJD Community Radio
What people say
“His vast experience in the multi-media world is an asset to any organization.”
Tami Graham – Executive Director, KSUT Radio
“I’m grateful for Mark’s ability to understand and interpret the core concepts around our mission and translate them into engaging and compelling stories.”
Josh Hudnall – Producer/Co-Founder, TEDxGrandJunction
“A brilliant wordsmith and pleasure to work with. Mark reaches your target market with the verbiage they can connect with, while keeping your unique voice in the mix.”
Deirdre Dalton Webb – Owner, BizSavvy, Dalton Vineyard
Let’s work together.
It starts with saying hello.
©2023 All rights reserved.
Content and design by Mark Duggan