Mark Duggan:

Content Director, Editor, Writer,
Web UX Designer.

News Media | Product Marketing | Public Outreach | PR

Mark Duggan, content strategist

Hi, I’m Mark.

I’m an award-winning content and design creator with proven success in human-centered communications delivery for:

Marketing campaigns

News media

Public sector outreach

Technical documentation

I create work that delights users and solves problems. I’m passionate about achieving organizational goals and empowering users through ingenuity and integrity.

Explore my work on this page.

About me

I have two decades of experience designing distinctive messaging communications and web experiences. Successful projects include outdoor gear product launches, software-as-a-service integrations, news organization websites, and public sector outreach.

My background informs my work. I was formerly a programming director, news editor, and science reporter for several NPR member stations.

I’m the recipient of two Edward R. Murrow Awards for feature reporting and documentary production. My web design and editorial work with NPR station KSUT has twice been recognized by the Colorado Broadcaster’s Association for “Best Radio Station Website.”


Web UX design

Human-centered and accessible. Bringing user empathy to distinctive WordPress design.

Web content management

Taming the CMS monster with intelligent aggregation, style guides, and media asset control.

News editing

A passion for storytelling and impactful journalism. Editorial leadership through a human lens.

Writing and editorial

The wonder of words. Plain language SEO wordsmithing in a consistent tone and voice.

Technical writing

Translating complex information into easy-to-read guidance for everyone.

Product marketing campaigns

Aspirational launch and lifecycle communications materials, tailored to consumer profiles.

Information architecture

Making it make sense. Web design translations, sitemaps, wireframes, and prototypes.

Podcast and audio production

High-fidelity sound design for pods, presentations, and evocative storytelling.


“A diligent, professional, talented writer and content producer. His writing for our clients has been well-received.”

Bryan Wachs – CEO, Co-Founder, MySalesButler, LLC

“Mark brought our content to a new level of professionalism. His vast experience in the multi-media world is an asset to any organization.”

Tami Graham – Executive Director, KSUT Public Radio

“I’d recommend Mark to anyone looking to reimagine and build a new website, maintain a site, or take charge of your web content.”

Toni Todd – Advisor, Top o’ the World newspaper

“A brilliant wordsmith and pleasure to work with. Mark reaches your target market with the verbiage they can connect with, while keeping your unique voice in the mix.”

Deirdre Dalton Webb – Owner, BizSavvy, Dalton Vineyard

©2024 All rights reserved.
Content and design by Mark Duggan