CONTENT DIRECTOR • EDITOR • WEB UX DESIGNER

Mark Duggan

Content Designer

Creating impactful work for news media, public outreach, and digital marketing.

Durango Bluegrass Meltdown

Project: Web Design Rebuild
Role: Project Manager, Information Architect, UX Designer

Team: Me, Durango Meltdown management

Tools: WordPress, Divi, WPBakery, Google Suite

Goal: Initially, to fix usability, typographic, and layout problems on an established website. Now, we’re redesigning the site using a new host and page builder interface (Divi). As part of the project, I’m reimagining the site’s architecture, visual design, and UX.

Full case study coming soon.

KSUT Public Radio

Project: Digital Content Strategy
Role: Product Manager, Information Architect, UX Designer, Website Administrator

Team: Me, KSUT management and staff, NPR Digital Services and IT staff.

Tools: Grove (CMS), Adobe Audition, Photoshop, Lightroom, Google Suite, Slack

My work: I am currently (2024) directing all aspects of KSUT’s website, including design, editorial strategy, and analytics.

As project manager for the site, I led an 8-person team through a complex CMS migration, serving as scrum master and steering work sprints.

My work also included creating a new design and content features.

Result: The site was recognized by the Colorado Broadcaster’s Association as the Best Station Website in 2023, 2022, and 2021. The redesigned UI and navigation helped triple site traffic and time on site.

Full case study coming soon.

KSUT Four Corners Edition

Project: News Strategy & Editorial
Role: Project Manager, Managing Editor

Team: Me, KSUT management and staff

Tools: Grove (CMS), Adobe Audition, Photoshop, lightroom, Google Suite, Slack, Flourish, Data Wrapper

Goal: To create a radio newsmagazine for an NPR station.

My work: I designed a framework for news segments and flexible wraparound narration. I also contracted a logo designer and a local composer (for the show’s theme music). My role also included creating branding and marketing for the show and guiding it to on-air and online launch. Post-launch, I served as the program’s managing editor.

Result: The program served the station’s mission to provide news
coverage to underserved communities and in a region with a lack of news outlets.