CONTENT DIRECTOR • EDITOR • WEB UX DESIGNER

Mark Duggan

Content Designer

Creating impactful work for news media, public outreach, and digital marketing.

EDoors and More

Project: Web Design Refresh
Role: Project Manager, Information Architect, UX Designer

Team: Me, EDoors owners

Tools: WordPress, Divi, Photoshop, Lightroom, Google Suite, Trello

Goals: EDoors and More is an Arizona-based company that installs and services automated doors. While their original website helped increase sales, its design and functionality had become outdated.

My work: I created a new site structure, navigation, and visual design. I also decided to collapse a five-page website down to a single landing page, with anchor links to each section.

Results: Post-launch, the site enjoyed a 50% increase in organic search traffic and a 15% rise in conversion rates.

Full case study coming soon.

Top o’ the World

Project: Web Design and Launch
Role: Project Manager, Information Architect, UX Designer

Team: Me, department advisor, student editors

Tools: WordPress, Divi, Photoshop, Lightroom, Google Suite, Trello

Goal: The student journalism department at Western Colorado University needed its first website after a century of being print-only.

My work: I worked with various stakeholders to conduct and implement user research. We also queried the students submitting stories to the site to facilitate ease of use. Armed with the research, I built the site from scratch, envisioning and creating the structure, navigation, visual design, and content aggregation.

Full case study coming soon.

Open Range News

Project: Web Design and Launch
Role: Editor, UX Designer, Site Administrator

Tools: WordPress, Divi, Adobe Audition, Photoshop, Lightroom, Trello

Summary: I designed and built this content-rich site to showcase my journalism and audio documentary production. It also serves as an example of my ability to create a complex news-focused website.

Box of Visions

Project: Web Design & Launch
Role: UX Designer, Site Administrator

Tools: WordPress, Divi, Adobe Audition, Photoshop, Lightroom, Trello

Summary: I designed and built this website to showcase my radio shows.

KBUT Radio

Project: Web Design and Launch
Role: Project Manager, Information Architect, UX Designer, Site Administrator

Team: Me, KBUT management and staff

Tools: WordPress, Divi, Adobe Audition, Photoshop, Lightroom, Trello

Goal: To provide KBUT and its listeners with a content-rich and easy-to-use website.

My work: I conducted and implemented user research studies to guide a new site design. I also created a new site structure, user interface, visual design, and content aggregation. The work included low—and high-fidelity wireframes, usability testing, and database migration from the previous site.

Result: The new site reversed a downward trend in traffic and search rankings and increased online ad billing by 30%.

Note: Per stakeholder agreements, station staff assumed ongoing design and maintenance of the site post-launch. My work on the overall site architecture and most interior pages remains intact.

Tribal Radio

Project: Web Design & Launch
Role: Project Manager, Information Architect, UX Designer

Team: Me, Tribal Radio management and staff, KSUT management

Tools: WordPress, Divi, Adobe Audition, Photoshop, Lightroom, Trello

Summary: I created a WordPress website for a Native American broadcasting service. My work included designing the site architecture, user interface, and content aggregation. I designed for cultural sensitivity and WCAG 2.1 AA-compliant accessibility.

Result: The organization now has a vital online vehicle for Native and Indigenous news.

Note: Per stakeholder agreements, the Tribal Radio staff assumed ongoing design and maintenance of the site post-launch. My work on the overall site architecture and most interior pages remains intact.