Mark Duggan

Human Content Design, For Humans

Content Manager | UX Designer | News Editor | Copywriter 

My background

According to reports, I became a content producer at age 3, running around the house with a Fisher-Price toy microphone and playing DJ. It seems I was destined for a career in communications.

It was a mashup in the early years: reporter, editor, advertising copywriter, radio program director, etc.

Around 2009, I was producing documentaries and got to thinking about imaginative ways to present them on the web. The Geek in me wanted them to be informative, but my inner Impatient User demanded they be easy to figure out. I started designing.

Dabbling quickly became immersion, and I was soon building sites for NPR stations and tech startups, no small feat for someone entirely self-taught. I took on increasingly complex projects and developed leadership skills. As Content Director, I supervised web production teams, oversaw CMS migrations, and guided the design, editorial, and technical aspects of site launches.

At the same time, I was sharpening my skills in digital marketing and demand generation. I helped create launch content for a bike rack, a culinary school, and a SaaS product.

Today, I have years of multi-channel information design experience. I’ve been a key player in creating successful projects for organizations large and small. I use my lifelong fascination for cognition and ergonomics, along with a belief in ethical communication, to design digital content that empowers users and leads them to you.

What can we do together? Let’s connect and find out.

My focus areas

  • Content-driven marketing campaigns
  • Product and service launch content
  • Public outreach communications
  • PR, media relations, internal and external communications

What can I help you with?

  • Project and team leadership
  • Web UX design
  • Accessible content and design (WCAG 2.1 AA guidelines)
  • Information architecture
  • User research
  • WordPress site design
  • Web content management
  • Copywriting and technical writing
  • Social media marketing
  • Podcast and audio production
  • Voiceover and narration

Awards

In my free time

You’ll find me producing Box of Visions, a music show for public radio, collecting vinyl, and fussing over the perfect cup of coffee.

Portfolio

Website design and content management

KSUT Public Radio

Top o’ the World

Open Range News

 

Marketing communications

Hayden Data Systems

Quik-R-Stuff

Quik-R-Stuff (archived)