Mark Duggan

Designing information and technology systems for public media

Portfolio /

Project: Digital Content Strategy

My role: Product Manager, Information Architect, UX Designer, Website Administrator

Team: Me, KSUT management and staff, NPR Digital Services and IT staff.

Tools: Grove (CMS), Adobe Audition, Photoshop, Lightroom, Google Suite, Slack

My work: I am currently (2024) directing all aspects of KSUT’s website, including design, editorial strategy, and analytics.

As the project manager for the site, I led an 8-person team through a complex CMS migration, serving as the scrum master and steering sprints.

My work also included creating a new design and content features.

Result: The site was recognized by the Colorado Broadcasters Association as the Best Station Website – Small Market in 2025, 2024, 2023, 2022, and 2021. The redesigned UI and navigation helped triple site traffic and time on site.

Project: Web Design and Launch

My role: UX Designer

Team: Me, CAC owner

Tools: WordPress, Divi, Photoshop, Lightroom, Dropbox

Goals: Conscious Awakening Coaching is a Durango, Colorado-based therapeutic service. They’re in a startup phase, and the site I built for them was their first online presence.

My work: My role in this project was to create high-fidelity designs based on simple prototypes from the business owner.

Project: Web Design Refresh

My role: Project Manager, Information Architect, UX Designer

Team: Me, EDoors owners

Tools: WordPress, Divi, Photoshop, Lightroom, Google Suite, Trello

Goals: EDoors and More is an Arizona-based company that installs and services automated doors. While their original website helped increase sales, its design and functionality had become outdated.

My work: I created a new site structure, navigation, and visual design. I also decided to collapse a five-page website down to a single landing page, with anchor links to each section.

Results: Post-launch, the site enjoyed a 50% increase in organic search traffic and a 15% rise in conversion rates.

Project: Web Design and Launch

My role: Editor, UX Designer, Site Administrator

Tools: WordPress, Divi, Adobe Audition, Photoshop, Lightroom, Trello

Summary: I designed and built this content-rich site to showcase my journalism and audio documentary production. It also serves as an example of my ability to create a complex news-focused website.

Project: Web Design and Launch

My role: Editor, UX Designer, Site Administrator

Tools: WordPress, Divi, Adobe Audition, Photoshop, Lightroom, Trello

Summary: I designed and built this content-rich site to showcase my public radio show, Box of Visions. It also demonstrates my ability to create a design-rich music website.

Project: Web Design and Launch

My role: Editor, UX Designer, Site Administrator

Tools: WordPress, Divi, Adobe Audition, Photoshop, Lightroom, Trello

Summary: I designed and built this content-rich site to showcase my radio show, Ongaku Sessions.